How do I request a booking?
Our booking system is a simplified process. You can place a booking request online on our website or you can call our customer care number 9332159643 or mail us at hld@jayroadcarriers.com. Our team after verification finds the nearest truck for you.
How would I know my fare charges & bill amount?
Once our system receives your booking, you will be notified of the approximate distance that your goods will travel, and accordingly your bill amount will be calculated. With our fare calculator, we instantaneously give you the best rate online.
Is there a possibility of the truck being a no-show once the booking has been confirmed?
We are committed to fulfil our responsibility toward all confirmed bookings. In the event of not being able to do so due to unforeseen circumstances, you will be notified well ahead of the pick-up time.
Do you also provide loading/unloading & packing services?
All services confirmed through us include only transportation of goods. If any manpower & packing assistance is needed, we will give assistance in arranging as per requirement at extra cost. We do not guarantee packing and labour services.
What are the Payment terms?
In case of Advance booking customers have to pay a token amount via NEFT / IMPS for booking confirmation.
Once the truck arrives pickup location customers has to pay 80% or 90 % at the time of loading and balance amount at the time of arrival before unloading.
Who will Generate an e-Way Bill ?
Consignor or Consignee before movement of goods needs to Generate Part A & B e-way bill. Eway Bill is not required for household items
What are the additional charges or waiting charges ?
If the truck has reached client location and there is delay in loading per day waiting charges range from 1000 to 5000 depending on vehicle type , if the vehicle is not loaded and returned empty customer is liable to pay driver fuel charges and waiting charges.
Who will contact me for my booking or after placing a call back request ?
JAY ROAD CARRIERS does not shares client data to any other agencies, one of our executive will call you back to verify your information. After confirmation of details, customer has to deposit booking amount only in JRC account for final vehicle placement. For any queries related to booking kindly email us at help@jayroadcarriers.com or call 9332159643.
Do you provide Parcel, bike, courier or car transport service?
We only provide full truck transport services, we do not provide services for courier, parcels or car transportation.